MANAGING CONFLICT IN HEALTH CARE SETTINGS

February 7, 2018

Space is limited, register today!

EARLY BIRD DEADLINE JANUARY 19, 2018

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Join our community of practice to better recognize and respond to the health sector's most complex and challenging situations 

30 hours of training and ongoing support including:

  • February 7 launch day in downtown Toronto or via webcast 
  • Twice monthly webinars through to December 2018
  • Insights from health sector leaders
  • Tools and checklists
  • Updates on emerging developments



Watch our promo video below


PRESENTER 

Mary Jane Dykeman

Partner, DDO Health Law

Kathy O'Brien

Partner, DDO Health Law

Christine Elliott

Patient Ombudsman, Office of the Patient Ombudsman 

Ryan Conlin

Partner, Stringer LLP 

Paula Tohm

Client Relations and Experience Officer Baycrest Health Sciences  

Melanie de Wit

Vice President, Clinical and Enterprise Risk Chief Risk Officer, Sinai Health System  

Anna Tersigni Phelan 

Chief Privacy Officer Risk/HIM Manager, CMHA Waterloo Wellington

Jane Meadus 

Staff Lawyer and Institutional Advocate Advocacy Centre for the Elderly



Bonus Training

Enter your email to attend our FREE pre-training session on Tuesday, January 9, 2018 at 12 noon on challenging risk and reputational situations you and your team face.


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Cove Academy - 405 - 1200 BayStreet, Toronto, ON M5R 2A5 . 416-967-7100 ex 242